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SHIPPING POLICY

Glocusent currently provides standard local shipping for all orders in the United States, Europe, Japan, Australia with standard shipping cost of $3.99 if the order includes only one units, and standard free shipping if the order includes more than one units. The shipping time may vary from 3 to 5 business days.

Shipping Carriers

Amazon functions as our logistics partner to ship out Glocusent products. They will choose the carrier that they think works best for our customers. 

Multi-Items Order

If you order more than one item, we will try to make sure all items to be shipped in one parcel and reach you at the same time. Sometimes our products are not always sent together since different shipping options may be used by Amazon Fulfillment Department. Once an item has been shipped, you will receive a shipment notification email.

Change Of Shipping Information

All shipping information can be amended before the parcel being sent out. However, once a tracking number has been generated, and once the product is en route, the shipping information cannot be amended. You will receive tracking number(s) once it has been generated by the system.

Receive the Wrong Products

Please contact customer support at service@glocusent.com, we will fix the issue momentarily.

Shipping Destinations

Glocusent is currently working hard to ship our products to the whole world. We are currently limited to the American market only.

We cannot deliver to the following areas:

1. American Samoa

2. Guam

3. Marshall Islands

4. Northern Mariana Islands

5. Palau

6. Puerto Rico

7. Rhode Island

8. U.S. Virgin Islands

9. Armed Forces Americas

10. Armed Forces Europe

11. Armed Forces Pacific

Thank you for your understanding.